MonuCore Training & Support Services
Get the most out of your monument management software with personalized training, hands-on setup assistance, and dedicated support from industry experts who understand your business.
Why Invest in Training?
The right training turns good software into a competitive advantage. Our customers who complete onboarding see faster adoption, fewer support tickets, and better ROI.
Faster Adoption
Get your team productive in days, not weeks. Structured training eliminates the learning curve.
Best Practices
Learn from experts who've helped hundreds of monument businesses optimize their workflows.
Team Alignment
Everyone learns the same system, the same way. Consistent processes = fewer mistakes.
Training & Onboarding Packages
Choose the level of support that fits your needs. All packages include dedicated expert attention.
1-Hour Training Session
One-on-one video call with a MonuCore expert. Perfect for specific questions, workflow optimization, or learning new features.
- Live screen sharing
- Personalized to your workflow
- Recording provided
- Follow-up email summary
Setup & Onboarding Package
Complete setup assistance for new MonuCore subscribers. We'll configure your account, import your data, and train your team.
- Account configuration
- User setup & permissions
- 2 hours of training
- 30-day email support
- Quick-start checklist
Data Migration Support
Moving from FileMaker, spreadsheets, or another system? We'll help you migrate your customer data, orders, and records.
- Data audit & mapping
- Clean import process
- Duplicate detection
- Validation & testing
- Post-migration review
Team Training Program
Comprehensive training for your entire team. Includes role-based sessions for office staff, designers, and field crews.
- Up to 10 team members
- 4 hours of live training
- Role-specific sessions
- Custom training materials
- 90-day support access
Additional Support Options
Flexible options for ongoing support and specialized needs.
Ad-Hoc Support Hours
Need quick help? Purchase support hours for troubleshooting, questions, or minor customizations.
Priority Support Add-On
Skip the queue with priority email and phone support. Same-day response guaranteed.
Custom Training Materials
Branded training guides and SOPs customized for your company's specific workflows.
Quarterly Business Review
Strategic review of your MonuCore usage with optimization recommendations.
💡 Use Your Subscription Credits
MonuCore subscribers can apply up to 3 months of subscription value per year toward training and support services. A Marketer subscriber gets $747 in annual credits — that's a Team Training Program almost free!
Learn About CreditsTraining & Support FAQs
Ready to Get Started?
Whether you're brand new to MonuCore or looking to level up your team's skills, we're here to help you succeed.